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Q. What hardware do I need for RealScreen in my contact center? |
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A. While server requirements depend on the number of concurrent users accessing SIVOX RealScreen™; most implementations require only a single standard web and database server on the back end, and a multimedia PC with internet access. No additional telephony equipment is required.
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SIVOX RealCall™ Receives Call Center Demo & Conference "Best of Show" Award for 2006