|
Q. Does RealCall interact with my production floor data applications? |
|
|
|
|
A. No. SIVOX RealCall creates a complete simulation of your organization's production applications that is totally independent of your live data. This method provides agents with practice in your production environment without jeopardizing customer data.
|
SIVOX RealCall™ Receives Call Center Demo & Conference "Best of Show" Award for 2006
