A. An effective implementation takes roughly 60 days from signing of the contract to a completed rollout.

SIVOX experts work with contact center trainers and business leaders within your organization to analyze corporate needs and customer requirements. They then spend the time working with these experts to develop the initial simulations, and train their creators on optimum techniques for future development rather than simply loading the software and leaving a manual behind. The SIVOX program includes certification courses on simulation creation and facilitation. Additionally, there is complete knowledge transfer in order to assure that SIVOX RealCall continues to provide optimum ROI after rollout. In addition, SIVOX experts are available through service packages should a new need arise.