Orlando, FL, July 1, 2006 - Sivox Technologies, Inc. announced today that the editors of Call Center Magazine have named SIVOX RealCall as a recipient of a .Best of Show. Award for 2006 for Call Center Demo & Conference. "SIVOX RealCall is a real-time coaching and training solution that uses speech analytics to provide interactive feedback to agents who handle practice calls in a simulated environment. Contact centers can see a dramatic improvement in the efficiency and effectiveness of their agents using our solutions," said Wade Baker, CEO of SIVOX.

"Given that approximately two-thirds of contact center costs are agent-related, companies are demanding and increasingly implementing solutions that reduce agent cost and generate increased agent output," said Baker. "SIVOX RealCall is a highly cost effective approach for coaching and training agents to handle live calls without customer impact on dedicated resources. The SIVOX RealCall solution takes advantage of the latest Internet and Network technologies and can be deployed as either a networked solution or as a hosted Managed Service solution."

"This year.s Best of Show awards from Orlando highlight tools and services that we expect call centers will depend on for the long term, said Keith Dawson, Editorial Director of Call Center Magazine. "In SIVOX RealCall, we were pleased to encounter a training tool that helps make agents aware of the words they say, and the impact of how they convey these words."

The names of the six "Best of Show" awards for 2006 will be published in the July issue of Call Center Magazine.

About Call Center Demo & Conference
The annual Call Center Demo & Conference was held at the Hyatt Regency Grand Cypress, Orlando, FL and is one of the industry.s premier events. This year it attracted over 1,300 call center professionals. Since its debut in 1999, Call Center Demo and Conference in Orlando has been a springtime tradition. This was the first show where they unveiled their new name, International Customer Management Institute (ICMI), a membership organization that not only publishes Call Center Magazine, but also offers a wide selection of events, publications, training courses and consulting services.

About SIVOX
SIVOX is the leading provider of employee performance applications used as agent lifecycle support tools for the hiring, training, coaching and certification of quality assurance and operational best practices. SIVOX Agent Performance Suite users have seen a dramatic improvement in the efficiency and effectiveness with which their agents handle actual calls, resulting in investment paybacks of less than 3 months and a 3-year ROI of 10 to 25 times their investment. The flagship product, SIVOX RealCall lets agents learn by doing, combining a speech-recognition engine that provides real-time coaching and feedback with simulated data entry screens. Currently SIVOX RealCall is in use at over 80 customer call centers employing 125,000 customer contact agents. For more information contact: Sivox Technologies, Inc. at www.sivox.com.