Call Center 2006 Product of the Year

 SIVOX RealCall™ Named 2006 Product of the Year
 
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RealCall FAQs
Frequently Asked Questions for SIVOX RealCall. Current version 5.2.0.78
Q. Does RealCall support SCORM and AICC standards?
Q. How long will it take to learn how to use SIVOX RealCall?
Q. What is the relationship between quality monitoring and RealCall?
Q. How much technical knowledge do I need to create or edit a simulation?
Q. What is the Knowledge Center?
Q. What kind of reports do I get?
Q. How does the Real-Time Coach work?
Q. What hardware do I need to implement RealCall in my contact center?
Q. Does RealCall interact with my production floor data applications?
Q. How long does it take to get RealCall up and running?
Q. What kind of ROI can I expect from SIVOX RealCall?
Q. How is RealCall different from other products in the market?
Q. What is the value of simulations over other training methods?
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