We're here for you 24 hours a day.
Choose from two levels of support depending on the extent and urgency of your needs:
• Gold Level
Gold Level is our premium option for larger organizations or those with more urgent and extensive requirements, providing 24 x 7 (24 hours a day, Mon - Sun) on-call technical support and access to our technical support site.
• Blue Level
Blue Level is our standard option and includes the support most commonly needed by our contact center customers, providing 12 x 5 (7:00am - 7:00pm, Mon -Fri) on-call technical support and access to our technical support site.
To learn more about SIVOX support, please contact us at 866-263-6319 ext. 120 |
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